7m77 Terms and Conditions — Please Read Before Using Our Services

The following definitions apply to key terms used in this document:

• "Platform" — The 7m77 website, mobile version, and all services under it.
• "User" — Any person who operates a registered account on the 7m77 platform.
• "Services" — Casino games, sports betting, live dealer, slots, and other gaming activities available on the platform.
• "Account Balance" — The amount of money held in a user's account, available for betting and gaming.
• "Bonus Funds" — Money granted as a promotional offer or special benefit, subject to separate wagering conditions.

These Terms apply to all persons using the 7m77 platform in Bangladesh. By accessing the platform, you are considered to have given your full consent to these Terms.

To use services on the 7m77 platform, you must create a personal account. You are required to provide accurate and complete information during registration. Providing false or incorrect information may result in account cancellation and forfeiture of your balance.

Registration Requirements

• Each person may open only one account — operating multiple accounts is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be truthful and verifiable.
• Your account password must be kept personal and confidential — giving any third party access to your account is not allowed.
• An account may not be operated in someone else's name or on behalf of another person.
• If any changes or updates to your account are needed, please notify the support team.

7m77 is a responsible gaming platform. We want to ensure that only adults use our services.

• To use the 7m77 platform, you must be 21 years of age or older.
• Anyone under the age of 21 is strictly prohibited from creating an account, making deposits, or using our services.
• We may request a government-issued identity document at any time for age verification purposes.
• 7m77 reserves the right to restrict services to users from certain regions for technical or legal reasons.

7m77 verifies the identity of every account to meet international security standards and financial protection requirements. This process is known as KYC (Know Your Customer).

Documents Required for Verification

• National ID Card (NID), passport, or driving licence — a government-issued photo identity document.
• Proof of address — a bank statement, utility bill, or official government letter issued within the last 3 months.
• Payment method verification — proof of ownership of the bKash, Nagad, or other payment method used.

Withdrawals may be delayed until verification is complete. We generally process submitted documents as quickly as possible upon receipt.

7m77 provides easy and fast payment methods for users in Bangladesh. The following terms apply to deposits and withdrawals:

Deposit Terms

• Deposits must be made only from a payment method registered in the user's own name.
• Deposits through third parties are not accepted and such transactions may be cancelled.
• Deposits in cryptocurrency or foreign currency are not accepted.

Withdrawal Terms

• The account must be fully verified before a withdrawal request can be made.
• Withdrawals can only be made to the same payment method used for the deposit.
• Winnings from bonuses must meet wagering requirements before they can be withdrawn.
• 7m77 reserves the right to hold withdrawals in cases of unusual or suspicious transactions.

7m77 offers various promotional offers. Each offer has its own conditions, but some general rules apply in all cases.

Welcome Bonus

New members can receive a 200% bonus of up to ৳5,000 on their first deposit. A 10x wagering requirement applies to this bonus.

• The welcome bonus can only be received once — if the same person attempts to claim the bonus by opening multiple accounts, all accounts will be cancelled.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• Not all games can be played with bonus funds — the use of bonuses may be restricted to certain games.
• A time limit is set for meeting wagering requirements — any unused bonus will be cancelled once the deadline passes.

VIP Program and Cashback

The 7m77 VIP program has three tiers: Bronze (up to 0.4% cashback per week), Silver (up to 0.8% cashback per week), and Gold (up to 1.2% cashback per week). Tiers advance through regular play, and each tier offers greater benefits.

The following rules must be followed when betting and gaming on the 7m77 platform:

• Verify all details before confirming your bet — once a bet is confirmed, it cannot be changed.
• Odds or payouts displayed abnormally due to a technical error are not valid — 7m77 reserves the right to review the outcome of such bets.
• Game results are determined by the game provider's software and controlled by a Random Number Generator (RNG) — results are automatic and impartial.
• If a game is interrupted due to loss of internet connection, the result will be determined according to the software's records.
• In sports betting, if a match is cancelled or postponed, bets will be settled according to the applicable rules.

7m77 actively works to ensure fair play. All games are impartial and protected by SSL encryption.

The following activities are strictly prohibited on the 7m77 platform. Violating these prohibitions may result in permanent account closure and forfeiture of your balance:

• Operating multiple accounts or using another person's account.
• Bonus abuse — creating multiple accounts or coordinating bets with the intention of collecting bonuses.
• Any attempt to hack or interfere with the platform's software, game engine, or payment system.
• Money laundering or transactions involving illegal funds.
• Using a third-party payment method to conduct transactions.
• Harassing, deceiving, or attempting to harm other users.
• Using automated bots or software to conduct betting.

7m77 may temporarily suspend or permanently close an account in the following circumstances:

• In case of a violation of any clause of these terms and conditions.
• If false or fraudulent information is provided.
• If required documents for the verification process are not submitted within the specified time.
• If unusual or suspicious financial activity is detected on the account.
• If the user activates the responsible gaming feature themselves (self-exclusion).

Users may also request account closure at any time — contact us via live chat or at [email protected]. After the account is closed, any verified balance will be returned subject to applicable conditions.

The 7m77 platform always strives to provide uninterrupted service. However, 7m77's liability is limited in the following circumstances:

• For losses caused by third-party technical issues (problems with internet service providers, payment gateways, or game providers).
• If service is temporarily unavailable due to unexpected technical failures.
• In cases of unauthorized access to an account due to the user's own negligence or a data breach on their part.
• If service is disrupted due to uncontrollable events (force majeure) — natural disasters, government directives, war, etc.

For any issues, contact us via our 24/7 live chat. We review every complaint seriously.

7m77 takes the protection of users' personal information very seriously. Full details of how we collect, store, and use data can be found on our Privacy Policy page.

• All personal and financial information is protected by SSL encryption.
• User data is not sold or shared with third parties — limited information may only be shared where required by law or for service operations.
• Documents submitted for verification are stored in a secure environment.

7m77 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes where possible.

• Continuing to use the platform after an update to the terms and conditions constitutes acceptance of the new terms.
• The "Last Updated" date at the top of this page always reflects the most recent change.
• If you have any questions about the terms and conditions, please ask the support team before using the platform after any changes.

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: Available 24/7 in English — contact us directly from any page on the platform.
• Email: [email protected] — we typically reply as quickly as possible.

At 7m77, we believe that transparency and accountability are the foundation of a trustworthy platform. Your feedback on any of our policies or terms is valuable to us.