7m77 Privacy Policy — Your Information Is Our Responsibility

1 Scope and Application of This Policy

This privacy policy applies to the 7m77 website (7m77.cam) and all related services. Whether you register on our platform, log in, play games, make a deposit or withdrawal, or contact our support team — this policy applies in every case.

This policy is reviewed regularly and updated when necessary. For any changes, we will update the "Last Updated" date on this page, and users will be notified by email for significant changes.

This policy applies only to 7m77's own services. For the privacy policies of third-party websites or services, please refer to the policies of those respective organisations.

2 Information We Collect

7m77 collects user information in various ways. The details are described below:

2.1 Directly Collected Information

When you open an account on our platform or use various services, the following information is collected directly:

• Full name and date of birth (for age verification)
• Email address and contact information
• Residential address
• National ID card or passport number (for identity verification)
• Payment-related information (bKash, Nagad, Rocket or bank account number — for transaction processing only)
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

Some information is collected automatically while using the platform:

• IP address and device type
• Browser type and operating system
• Page visit time and session information
• Gaming activity and transaction history
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, we may collect additional information from approved third parties for the purpose of identity verification or fraud prevention.

3 Purpose of Using Information

7m77 uses collected information only for specific and legitimate purposes. We use your information for the following reasons:

• Account management: To complete registration, login, and account verification processes.
• Service delivery: To provide gaming services, process deposits and withdrawals, and issue bonuses.
• Legal compliance: To comply with age verification (21+), anti-money laundering requirements, and responsible gaming policies.
• Security assurance: To prevent fraud, unauthorised access, and other security threats.
• Customer support: To resolve user issues and provide 24/7 live chat support.
• Communication: To send important notifications, policy updates, and transaction-related information.
• Analysis and improvement: To improve the quality of the platform and enhance the user experience.

We do not sell your information to third parties or rent it out for their marketing purposes.

4 Information Sharing and Disclosure

7m77 may share your information with others in limited and specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with our approved partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical support. These partners are obligated to use information only for specified purposes and adhere to our privacy standards.

4.2 Legal Requirements

We may be required to disclose information in response to valid requests from legal authorities, court orders, or to comply with applicable law.

4.3 Security-Related Cases

Information may be provided to relevant authorities to prevent fraud, money laundering, or other illegal activities.

4.4 Business Changes

In the event of a business merger or acquisition, user information may be transferred, but will remain protected under this privacy policy.

5 Cookies and Tracking Technologies

7m77 uses cookies and similar technologies on the platform. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required for the core functionality of the platform (login sessions, security).
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: For monitoring and improving platform usage.

5.2 Cookie Control

You can manage cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.

6 Data Security Measures

To ensure the security of your information, 7m77 has adopted industry-standard technical and administrative security measures:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
• Password hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
• Access control: Only authorised personnel can access the information they need.
• Regular security reviews: Regular audits are conducted to identify system vulnerabilities.
• Data backup: Secure backups of data are maintained on a regular basis.
• Firewall and intrusion detection: Security measures are maintained at the network level.

That said, complete security on the internet cannot be guaranteed. If we become aware of any security breach, affected users will be notified as quickly as possible, taking into account legal obligations and the severity of the situation.

7 Data Retention Period

7m77 retains your information only for as long as necessary. When determining the specific retention period, we consider the following:

• The duration for which the account remains active
• Legal obligations and regulatory guidelines
• The need to retain records of financial transactions
• The possibility of disputes and legal claims

Even after an account is closed, certain information may be retained for a specified period as required by law. Once the set period has ended, information is securely deleted or anonymised.

8 User Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.

8.2 Right to Rectification

You have the right to have any inaccuracies or incomplete details in your information corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications at any time and stop receiving them.

8.5 Right to Data Portability

You have the right to receive your information in a structured, machine-readable format.

To exercise any of the above rights, please contact us:

9 Protection of Minors' Information

7m77 is an adult platform. Our services are for those aged 21 and above only. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. We may request additional documents for age verification if needed.

10 International Transfer of Information

Our technical infrastructure may be distributed across various countries. As a result, your information may be processed outside Bangladesh. When transferring information, we ensure that:

• Adequate data protection measures are in place in the destination country.
• The security of information is ensured through contractual safeguards.
• International data protection standards are complied with.

11 Policy Changes and Updates

7m77 reserves the right to amend this privacy policy from time to time. In the event of changes:

• The "Last Updated" date on this page will be changed.
• Registered users will be notified by email for significant changes.
• Continued use of the platform after changes will be considered acceptance of the new policy.

We recommend that you review this page regularly to stay informed about the latest policy.

12 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is available 24/7 in Bengali.

We aim to respond to any complaints or requests as quickly as possible. Adhering to our privacy policy is an important commitment to us, and we are dedicated to honouring your trust.